Shipping policy

SHIPPING POLICY Last updated: June 22, 2026

1. PROCESSING TIME All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

2. SHIPPING TIMES We ship from our warehouse in Los Angeles, CA. Estimated delivery times after processing:

Destination    Estimated Delivery
California / Nevada / Arizona    1–5 business days
West Coast (general)    2–6 business days
Texas / Central U.S.    3–7 business days
New York / Florida / East Coast    5–9 business days
Alaska / Hawaii / Remote Areas    7–15 business days
Delivery times are estimates and not guaranteed. Delays may occur due to carrier issues, weather, or high-demand periods.

4. LOST OR DAMAGED PACKAGES If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date at: info@kencos-pro.com

5. INCORRECT ADDRESS Please ensure your shipping address is correct at checkout. GOLINGO MARKETING LLC is not responsible for packages delivered to an incorrect address provided by the customer.